Full review and planning services, from setting up new lines through to operational policy and procedure, tailoring to the market opportunity, your operational reality and your purpose as an organisation.

• Venue hire (including filming)
• Retail (including e-commerce)
• Licensing
• Publishing
• Catering
• Membership
• Ticketing
• Programming (including events, courses and digital programmes)
• New revenue and partnerships

Objectively facilitating a clear and ambitious path forward, supported with evidence and crafted into an inspirational action plan that keeps you relevant and resilient. 

• Purpose, vision, mission and values setting.

• Feasibility studies and options reports.

• Internal feedback and ideation facilitation.

• Strategy and business plans.

• Budgeting and financial planning.

• Governance and resource advice.

• Transformation and change management.

• Experience audits.

Allowing you to see yourself through the eyes of your audiences, advocates and partners, aligning with their interests and priorities in an authentic and responsible way.

• Audience and market research.

• Perception studies.

• Audience definition and insights.

• Engagement and development strategy.

• Marketing plans and services.

• Identity, image and impact advice.

Discovering new ways to share your purpose with the world through events, experiences, platforms and campaigns.

• Content development.
• Events and experience programming.
• Partnership negotiation.
• Experience audit and strategy.
• Impact identification (including certification, such as B Corp).

Using our experience working in-house to support your team, adding energy and resource at critical moments.

• Up-skilling and coaching.

• Setting service-standards.

• Recruitment advice.

• Interim roles.

• Design-thinking 'Culture Sprint' workshops.